Terms and Conditions

These Terms and Conditions apply to all clients and users of The Funding Portal Inc. (Fundingportal).

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1 Copyright, Links and Permissions to Reproduce

1.1 Copyright
Materials on Fundingportal’s website or in related digital communications are covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations, and international agreements. All copyright, trademark, and other proprietary rights notices included in the website belong to Fundingportal.

1.2 Trademarks
The following are trademarks of Fundingportal: Fundingportal, The Funding Portal, Fundsearch, Fundcard, Fundmap and FundingSources Reports.

1.3 Third-party materials
Some of the materials, links, and graphical elements found on Fundingportal are subject to copyrights held by other organizations. In such cases, restrictions on the reproduction of materials or graphical elements may apply. Links to other websites or references to products, services or publications may not imply the endorsement of Fundingportal. Fundingportal is not responsible or liable for the content presented on these links. These websites are not part of our website. Fundingportal has no control over their content or availability.

1.4 Links to Fundingportal
Fundingportal encourages linking to our website. We ask that Fundingportal be identified as the source and the reproduction is not represented as an official version of the materials reproduced, nor as having been made in affiliation with or with the endorsement of Fundingportal.

1.5 Disclaimer
Information on Fundsearch comes from many different external sources of government and private funding. Every effort is made to ensure the accuracy and reliability of the content. However, at any time, some details may not yet reflect recent changes. Fundingportal assumes no responsibility for the availability, accuracy, completeness or timeliness of any of the information, or for the fitness of such information for any particular purpose. Fundingportal is not responsible for the outcome of funding applications or user ability to find funding programs. All opinions and evaluations expressed on Fundingportal or as part of its services are a matter of opinion and are not fact.

1.6 Limitation of Liability
Fundingportal and its officers, directors, employees, agents and subcontractors will not, under any circumstances, be liable for damages, including direct, indirect, special or consequential damages, even if Fundingportal has been advised of or could have foreseen such damages, unless caused solely by the gross negligence of Fundingportal. For greater certainty, such damages shall include, without limitation, damages in respect of loss of profit, loss of business revenue, failure to realize any expected savings, and any claim by a third party.
Users agree to indemnify and hold harmless Fundingportal and its officers, directors, employees, agents and subcontractors for any loss, damage, cost, expense, liability or claim suffered or incurred by, or made against, Fundingportal arising out of our breach of this Agreement, or user fraud, misrepresentation, negligence or wilful misconduct under this agreement. Fundingportal will not be responsible or liable for any damages or viruses that may infect a user's computer equipment or other property as the result of access to our website, downloading any of its content or use of our services.

2. Privacy

2.1 Privacy Statement
Fundingportal is committed to ensuring the protection of user privacy through responsible personal information practices. Fundingportal's website only collects specific personal information from users (such as name, phone number or email) if they supply it. Users agree that as part of the service, they may receive certain communications from Fundingportal or its strategic partners. Communications may include account creation confirmations, service announcements, administrative messages, alerts, newsletters, and commercial offerings from Fundingportal or its partners. Users may, at any time, request to be removed as users. Any personal information provided by users is protected under federal privacy laws. When a user registers for paid services, they recognize that they must share potentially sensitive information about their company or projects, which may include growth objectives, financial projections and a business plan. Fundingportal will only share this information with the expert assigned to the company's file. Experts sign contracts to respect the client's confidentiality. Fundingportal does not disclose the identity of its clients without their consent.

3. Purchases

3.1 Suspicious Activity
If any information provided during registration is inaccurate (or if Fundingportal has reasonable grounds to believe so), then Fundingportal has the right to suspend or terminate the account and refuse to grant the user further access to its services. Users are responsible for any activities that take place under their name and password. If users become aware of any unauthorized use of their password or account, or any other breach of security, they must cancel their account immediately. It is up to the user to maintain the confidentiality of their password and account. Fundingportal is not liable for any loss or damage arising from user failure to comply with the provisions of these terms.

3.2 Fees
Users acknowledge that payment of service fees, where applicable, are made in advance of payment deadlines. All payments are non-refundable. Fundingportal will suspend the accounts and services of users until late payments have been received. Users are responsible for providing their current invoicing address and email address. Fundingportal shall bear no responsibility or liability for failure to do so.
Fundingportal displays the prices of its subscription services on its online shopping cart and of other services through custom invoices. Pricing and availability of all services and solutions are subject to change at any time. All services are modular and can be purchased separately. All fees will be agreed upon by Fundingportal and users through use of Fundingportal’s online shopping cart or through written communication prior to service delivery.

3.3 Payment Processing
Payments can be made through cheque, credit card or bank transfer. Payments through these methods alone are authorized and recognized. Fundingportal may add or remove payment processing methods at its sole discretion and without notice to you. You agree to pay for any services or solutions that you order and that Fundingportal may charge your credit card or other form of payment that you indicate for any services or solutions ordered, along with any additional amounts (including any taxes). You agree that you are solely responsible for all fees associated with purchases you make on Fundingportal. Cheques must be made out in full to The Funding Portal Inc. and mailed to Fundingportal, 20 Bay Street, Suite 1100, Toronto, ON, M5J 2N8. Fundingportal will provide the agreed upon services upon reception of the cheque.

3.4 Pre-Authorized Monthly Payment Plan (Subscriptions)
For your convenience, Fundingportal offers a pre-authorized payment plan to automatically pay recurring subscription fees for a selection of its services and solutions. The plan consists of equal monthly payments withdrawn from your credit card every 30-31 days. To cancel your subscription, contact Fundingportal’s Customer Service team by phone at 1-855-850-FUND (3863) or by email at [email protected]. If you purchase an auto-recurring periodic subscription, you may cancel that subscription at any time before the end of the applicable billing cycle and the cancellation will apply to the next period. For example, if you purchase a monthly subscription, you may cancel that subscription at any time during any month of the subscription, and the subscription will be cancelled as of the following month. You will not receive a refund for the current billing period. With respect to Fundsearch and Fundalerts subscriptions, you will continue to receive updates, if applicable, during the remainder of the current billing period, and your access to these will not be affected by the cancellation.

3.5 Price Changes
When you purchase a subscription, you will initially be charged at the rate applicable at the time of your agreement to subscribe. If the price of the subscription later increases, Fundingportal will notify you and give you the option to accept or decline the price increase as described below. The increase will apply to the next payment due from you after the notice, provided that you have been given at least 30 days' prior notice before the charge is made. If you are given less than 30 days' prior notice, the price increase will not apply until the payment after the next payment due. If you do not wish to pay the increased price for a subscription, you may cancel the subscription by contacting Fundingportal’s Customer Service team by phone at 1-855-850-FUND (3863) or by email at [email protected]. You will not be charged further amounts for the subscription, provided you have notified us no later than 30 days after the change has been made. If your subscription is cancelled and you later decide to re-subscribe, you will be charged at the then current subscription rate.

3.6 Updating Credit Card Information
Changes in credit card information must be communicated at least one (1) business day before the end of the applicable billing cycle. Notification of these changes should be submitted to Fundingportal’s Customer Service team by phone at 1-855-850-FUND (3863). Any changes received after this deadline can only be reflected in the following month's withdrawal. If your payment is declined for whatever reason, Fundingportal reserves the right to cancel your subscription until payments have resumed.

3.7 Security
Fundingportal has put a number of technological protections in place to ensure online transactions completed on the site are safe and that user information is secure. Fundingportal’s Secure Sockets Layer (SSL) protection is the industry standard for secure online commerce transactions and data encryption.

4. Communications

4.1 Comment Policy
Fundingportal welcomes user comments on its social media pages. Fundingportal reserves the right to delete comments containing racist, sexist or offensive language, as well as personal attacks, violation of privacy, and defamatory statements. Commercial promotions will also be deleted.

4.2 Official Languages
Fundingportal’s website and services are available in French and English. Some content (such as Grants101 and social media posts) may be available in a single language.